How it works

FAQ

Complete Chicago area biohazard and crime scene cleanup resource directory — Cook County Medical Examiner, Illinois Crime Victims Compensation, police departments, county coroners, victim services, funeral home resources, and legal agencies. All links go directly to official government websites. CSCleanup Chicago serves all 7 counties. Call (888) 629-1222.

Chicago Area Biohazard Resources — Official Agency Directory

When a biohazard or crime scene situation occurs in Chicago or the suburbs, families need to know who to contact — and they need links that go directly to official government websites, not aggregator directories. Every agency below links to its official .gov or .org page. Phone numbers are verified. This directory covers Cook County and all six collar counties.

(888) 629-1222

Illinois Crime Victims Compensation — Up to $45,000

Illinois Crime Victims Compensation — 740 ILCS 45

Up to $45,000 for qualifying crime scene cleanup — crimes after August 7, 2022, reported within 72 hours. Payer of last resort. 2-year application deadline. Administered by the Illinois Attorney General.

Apply online: forms.illinoisattorneygeneral.gov/Forms/CrimeVictims_CompensationRequest — Illinois Attorney General official application

Program information: www.illinoisattorneygeneral.gov/safer-communities/supporting-victims-of-crime/crime-victim-compensation/ — Illinois Attorney General official page

Illinois statute — 740 ILCS 45: www.ilga.gov/legislation/ilcs/ilcs3.asp?ActID=2028&ChapterID=57 — Illinois General Assembly official compiled statutes

Phone: 800-228-3368 | Email: crimevictims.services@ilag.gov

CSCleanup Chicago documents every eligible job for this program from hour one. We tell every qualifying family about it on the first call. The application, the documentation, the process — we guide you through all of it.

Cook County Medical Examiner — Scene Release for Chicago and Cook County

Cook County Medical Examiner’s Office

2111 W. Harrison Street, Chicago IL 60612 | 312-666-0500 | Available 24 hours

The only Medical Examiner in Illinois — every other county uses an elected Coroner. Handles all unattended, suspicious, traumatic, and violent deaths in Chicago and all Cook County suburbs.

Official website: www.cookcountyil.gov/agency/medical-examiners-office — Cook County Government official page

Cook County Government: www.cookcountyil.gov — Main Cook County government website

Law Enforcement Official Websites — Chicago Metro

Every law enforcement agency below links to its official website. These contacts are needed for crime reporting, case numbers for CVCA applications, scene release coordination, and victim services.

Agency Phone Official website What they handle
Chicago Police Department 312-744-5000 home.chicagopolice.org Crime reporting, case numbers, victim services
Illinois State Police 217-782-7263 isp.illinois.gov Major crime coordination, state jurisdiction
Cook County Sheriff 773-674-7000 www.cookcountysheriff.org Unincorporated Cook County areas
DuPage County Sheriff 630-682-7256 www.dupagesheriff.org Unincorporated DuPage County
Kane County Sheriff 630-232-8500 www.kcsheriff.com Unincorporated Kane County
Will County Sheriff 815-727-8895 www.willcosheriff.org Unincorporated Will County
Kendall County Sheriff 630-553-7500 www.co.kendall.il.us All of Kendall County
Lake County IL Sheriff 847-377-4000 www.lakecountyil.gov Unincorporated Lake County IL
McHenry County Sheriff 815-338-2144 www.co.mchenry.il.us Unincorporated McHenry County

Death Investigation Agencies — Scene Release Contacts for All 7 Counties

Scene release — the authorization that allows biohazard cleanup to begin — comes from the Medical Examiner in Cook County and from the elected Coroner in each collar county. Every agency below links to its official government website. CSCleanup Chicago coordinates with the correct agency on every death-related call.

Agency Phone Official website What they handle
Cook County Medical Examiner 312-666-0500 www.cookcountyil.gov Chicago + all Cook County suburbs — 24 hours
DuPage County Coroner 630-407-1900 www.dupageco.org 421 N. County Farm Rd, Wheaton IL 60187
Kane County Coroner 630-232-3535 www.co.kane.il.us 719 Batavia Ave, Geneva IL 60134
Will County Coroner 815-727-8455 www.willcountyillinois.com 16540 S. Larkin Ave, Joliet IL 60436
Kendall County Coroner 630-553-4100 www.co.kendall.il.us 111 W. Fox St, Yorkville IL 60560
Lake County IL Coroner 847-377-3480 www.lakecountyil.gov 25 S. MLK Jr Ave, Waukegan IL 60085
McHenry County Coroner 815-338-5900 www.co.mchenry.il.us 2200 N. Seminary Ave, Woodstock IL 60098

State’s Attorney Offices — Chicago Metro

The State’s Attorney prosecutes criminal cases and provides victim services resources. For Illinois Crime Victims Compensation applications, the State’s Attorney’s office can help confirm case numbers and provide documentation supporting the CVCA claim.

Agency Phone Official website What they handle
Cook County State’s Attorney 312-603-5440 www.cookcountystatesattorney.org Victim services, CVCA support, crime prosecution
DuPage County State’s Attorney 630-407-8000 www.dupageco.org DuPage County prosecutions and victim services
Kane County State’s Attorney 630-232-3500 www.kanecountystatesattorney.org Kane County prosecutions and victim services
Will County State’s Attorney 815-727-8453 www.willcountyillinois.com Will County — victim services unit
Kendall County State’s Attorney 630-553-4188 www.co.kendall.il.us Kendall County prosecutions
Lake County IL State’s Attorney 847-377-3050 www.lakecountyil.gov Lake County IL — victim services
McHenry County State’s Attorney 815-334-4000 www.co.mchenry.il.us McHenry County prosecutions

Illinois State Agencies — Legal Framework and Regulatory Resources

The Illinois agencies below provide the legal framework governing biohazard cleanup in Illinois — from the CVCA program to the EPA licensing requirement to the IDPH public health oversight.

Agency Phone Official website What they handle
Illinois Attorney General 800-228-3368 www.illinoisattorneygeneral.gov CVCA program, victim rights, consumer protection
Illinois EPA 217-782-3397 epa.illinois.gov Biohazardous waste regulation — 415 ILCS 5
Illinois IDPH 217-782-4977 dph.illinois.gov Public health oversight, infectious disease reporting
Illinois State Police 217-782-7263 isp.illinois.gov Statewide law enforcement coordination
ICJIA 312-793-8550 icjia.illinois.gov Illinois Criminal Justice Information Authority — VOCA grants
Illinois Court of Claims 217-782-7101 www.ilsos.gov CVCA appeals — cases filed before 12/14/2025
Illinois Legal Aid Online — www.illinoislegalaid.org Free legal information including CVCA guides
Illinois Compiled Statutes — www.ilga.gov 740 ILCS 45 (CVCA), 20 ILCS 3940 (meth), 415 ILCS 5 (EPA)

Victim Services — Chicago and Illinois Resources

These organizations provide victim advocacy, grief support, financial assistance navigation, and practical help for families dealing with violent crime, traumatic death, and related crises throughout the Chicago metro.

Agency Phone Official website What they handle
Illinois AG Crime Victims Line 800-228-3368 www.illinoisattorneygeneral.gov CVCA applications, victim rights, referrals
CPD Victim Services 312-744-6111 home.chicagopolice.org CPD victim services unit — families of crime victims
Illinois Victim Rights Helpline 877-874-4376 ilattorneygeneral.net 24-hour victim rights information and referral
Heartland Alliance 312-660-1300 www.heartlandalliance.org Victim advocacy, counseling, court accompaniment
Metropolitan Family Services 773-722-5500 www.metrofamily.org Grief counseling and family services — Chicago metro
IL Coalition Against DV 217-789-2830 www.illinoiscadv.org Statewide DV resources — biohazard situations from DV
988 Suicide and Crisis Lifeline Call or text 988 988lifeline.org 24-hour crisis support — call or text 988

Funeral Home Resources — Illinois and Chicago Metro

Families dealing with a death often need both a funeral home and a biohazard cleanup company. These are separate services and separate calls — but CSCleanup Chicago coordinates timing with the funeral home your family chooses so the two processes do not conflict.

Agency Phone Official website What they handle
Illinois Funeral Directors Association 217-525-2000 www.ifda.org Licensed funeral home directory for all of Illinois
Illinois DCFS — funeral assistance 800-843-6154 www.dhs.state.il.us State funeral assistance for qualifying low-income families
National Funeral Directors Assoc — www.nfda.org National directory and consumer resources

CSCleanup Chicago coordinates timing directly with the funeral home your family selects. Scene release from the Cook County Medical Examiner (or relevant county Coroner) must happen before the funeral home can take custody of remains AND before cleanup can begin. We track all of this so the family does not have to.

Industry Certification Bodies — What to Verify Before Hiring Any Company

Before hiring any biohazard cleanup company in Chicago or the suburbs, verify these credentials. CSCleanup Chicago holds all of them. Ask for certification numbers — they are publicly verifiable.

Agency Phone Official website What they handle
IICRC — www.iicrc.org Institute of Inspection, Cleaning and Restoration Certification — the industry standard for biohazard remediation. Verify any company’s IICRC certification at iicrc.org.
Better Business Bureau — www.bbb.org Verify BBB accreditation and rating. CSCleanup Chicago holds BBB A+ accreditation.
Illinois EPA — licensing 217-782-3397 epa.illinois.gov Verify Illinois EPA biohazardous waste transporter licensing. Required under 415 ILCS 5.

Related CSCleanup Chicago Resources

Illinois Crime Victims Compensation — full guide

Cook County Medical Examiner guide

Illinois meth lab decontamination law — 20 ILCS 3940

Chicago property manager RLTO guide

Illinois insurance claims guide

From the blog

Our latest posts